Who is Fortis for?

QS Fortis is designed for organisations that require secure, auditable, scalable, and modern IT Service Management, especially where legacy tooling is slow, expensive, or not suitable for high-assurance environments. Because Fortis is built with ITIL alignment, Defence standard security principles, multilingual capability, and flexible deployment, its applicability spans far beyond traditional ITSM buyers. Our customer ecosystem is below:

Defence organisations - works inside secure enclaves. Offers simplified workflows for deployed environments.
Government and Public Sector - where an organisation needs traceability, efficiency and accountability, Fortis is lower cost than enterprise ITSM suites.
Private Sector Enterprise - ideal for companies burdened by legacy systems. Fortis offers a modern UI without enterprise tool bloat.
Tech and Software Companies - firms who need a simple, modern platform without the overhead of enterprise ITSM. Perfect for start-ups scaling to mid-market, SaaS and platform companies and managed hosting companies.
Education and Research Institutions - Universities, colleges and research environments have high IT demand but limited budgets. This could be anything from high-volume student helpdesk tickets to tracking licenses and research hardware.
Transport and Logistics Providers - Global supply chain teams can utilise asset tracking, change management for networked systems and incident management for logistics downtime.
Construction and Engineering - the ability to track deployed assets, monitor equipment maintenance and support field engineer tickets.
Anyone who needs a service management platform!

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